Autonomous Care Unit (ACU™) - Devices
Smart Watch
Device Synchronization
Q. What version of Android is required to use the NÜPA™ wearable?
A. Android 8.1 or later is required to ensure compatibility with the NÜPA™ app.
Q. What version of Apple is required to use the NÜPA™ wearable?
A. iPhone 17.2 or later is required to ensure compatibility with the NÜPA™ app.
Q. How do I connect the wearable to my phone?
A. Enable Bluetooth on your phone, open the NÜPA™ app, and follow the pairing instructions under “Smartwatch Connection.”
Q. Where can I download the NÜPA™ app?
A. You can download it using the QR code provided in the setup guide or via the official website.
Q. Do I need to enable location services?
A. Yes, location services must be enabled for Bluetooth pairing and data syncing.
Usage & Features
Q. What health data does the wearable collect?
A. It collects oxygen saturation, heart rate, blood pressure, temperature, HRV, stress, activity, and sleep data.
Q. How often is data collected?
A. Data is collected continuously in real-time and synced with the app.
Q. Can I view historical data on the wearable?
A. Historical data is accessible through the NUPA™ mobile app, not directly on the wearable.
Q. Does the wearable support MEWS scoring?
A. Yes, MEWS is calculated using real-time data from the wearable and displayed in th app. Battery & Maintenance
Q. How long does the battery last?
A. Battery life varies based on usage but typically lasts 1-2 days with continuous monitoring.
Q. How do I charge the wearable?
A. Use the provided charging cable and connect it to a USB power source. Ensure the device is dry before charging.
Q. Is the wearable waterproof?
A. The device is water-resistant but not waterproof. Avoid submerging it in water.
Troubleshooting
Q. My wearable isn’t syncing—what should I do?
A. Ensure Bluetooth is enabled, the device is charged, and the app is open. Restart both devices if needed.
Q. The wearable isn’t turning on—what should I check?
A. Charge the device for at least 30 minutes. If it still doesn’t turn on, contact support.
Q. How do I reset the wearable?
A. Hold the power button for 10 seconds until the device restarts. Refer to the app for re-pairing instructions.
Security & Data
Q. Is my health data secure?
A. Yes, data is encrypted and securely transmitted to the NÜPA™ app, which complies with healthcare data standards.
Q. Can I delete data collected by the wearable?
A. You can manage and delete data through the NÜPA™ app settings.
Q. Does the wearable store data offline?
A. Yes, it stores data temporarily and syncs with the app once connected.
Support
Q. Where can I get help with my wearable?
A. Visit www.support.baune.io for support.
Wheelchair Scale
General Information
Q. What is the maximum weight capacity?
A. 300 kg with 100 g division.
Q. What is the weight of the base unit?
A. Approximately 28.8 kg.
Q. What power sources are supported?
A. Rechargeable battery pack or 12V 1A AC adaptor.
Q. What is the warranty period?
A. 8 years from Marsden.
Q. What is a Class Ill Approved scale?
A. A scale tested and certified for medical use under the NAWI directive, ensuring accuracy and reliability.
Basic Operation
Q. How do I turn the scale on or off?
A. Press the ON/OFF button.
Q. How do I reset the scale to zero?
A. Press the ZERO key once.
Q. What is the HOLD function?
A. It locks the displayed weight after measurement until HOLD is pressed again.
Q. How do I weigh someone in a wheelchair?
A. Roll the wheelchair onto the platform and use the TARE function to subtract the wheelchair's weight.
Advanced Functions
Q. How do I calculate BMI?
A. Press the BMI key, enter height, then weigh the patient. BMI is calculated automatically.
QHow do I use the TARE function?
A. Place the item to be tared, press TARE. The display resets to zero.
Q. How do I set a pre-set tare value?
A. Hold TARE for 3 seconds, enter value, press TARE again to confirm.
Q. How do I set the date and time?
A. Hold the HOLD key for 3 seconds and follow the prompts
Connectivity
Q. Can the scale connect to a printer?
A. Yes, using the optional TP-2100 thermal printer.
Q. Can the scale connect via Bluetooth or Wi-Fi?
A. Yes, optional Bluetooth or Wi-Fi modules are available for data transfer.
Q. What is the benefit of wireless connectivity?
A. Enables seamless patient data transfer to electronic health records or remote systems
Display & Output
Q. What information is printed on the ticket?
A. Weight, height, BMI, date, and time.
Q. What type of display does the scale use?
A. 1" LCD with 5 active digits
Safety & Maintenance
Q. What cleaning methods are recommended?
A. Use alcohol-based wipes; avoid water and corrosive liquids.
Q. Does the scale require regular maintenance?
A. No routine maintenance, but periodic accuracy checks are recommended.
Q. How should the scale be disposed of?
A. As electronic waste at a certified recycling center.
Q. Can the scale be used outdoors?
A. No, it is designed for indoor use only.
Portability & Use
Q. Is the scale portable?
A. Yes, it includes wheels and a handle for easy transport.
Q. How long does the battery last?
A. Over 40 hours of continuous use on a full charge.
Q. Where is the WS typically used?
A. Hospitals, care homes, rehabilitation centers, and outpatient clinics.
Q. What makes the WS suitable for bariatric patients?
A. Its large, low-profile platform and 300 kg capacity accommodate most wheelchairs and patient sizes.
Multi-vitals signs (MVS)
General Overview
Q. What is the Multi-Vital Signs (MVS) unit used for?
A. It is designed to measure weight, height, body fat index, blood pressure, pulse rate, and SpO₂ in Point-Of-Care (PoC) settings.
Q. Can the Multi-Vital Signs (MVS) diagnose medical conditions?
A. No, it is not intended for diagnosis. Users should consult a physician for medical advice.
Q. What is the warranty period?
A. One year from the invoice date, excluding consumables like paper and wrist cuffs.
Q. How often should the unit be serviced?
A. Every two years by an authorized BAÜNE servicing agent.
Setup & Configuration
Q. How do I access the configuration menu?
A. Press the upper right corner before system initialization and enter the password.
Q. Can I change the language of the unit?
A. Yes, up to 5 secondary languages can be selected for user interaction.
Q. How do I set prices for services?
A. Prices for each measurement can be configured individually in the settings.
Q. Can I customize the ticket printout?
A. Yes, you can add health advice, ideal values, logos, and choose formats.
Q. How do I restore the unit’s configuration?
A. Use the “Restore Configuration” button to revert to the last saved settings.
Measurement Modules
Q. How is weight and height measured?
A. Weight is measured via a load cell; height via ultrasonic sensors.
Q. What affects the accuracy of height measurement?
A. Thick-soled shoes or incorrect posture can affect results.
Q. How is blood pressure measured?
A. Using the oscillometric method via a wrist cuff with safety features.
Q. What should I do before a blood pressure test?
A. Remove watches/bracelets and remain relaxed. Avoid speaking or moving.
Q. How is body fat measured?
A. Via Bioelectrical Impedance Analysis (BIA) using hand-held metal contacts.
Q. Who should not use the body fat module?
A. Pregnant individuals and those with medical implants.
Q. How is pulse rate measured?
A. Automatically during blood pressure or SpO₂ measurement.
Q. How is SpO₂ measured?
A. Using a pulse oximeter; ensure the finger is clean, dry, and warm.
Q. What happens after three failed SpO₂ attempts?
A. The system cancels the measurement and proceeds to the next module.
User Interaction
Q. How do users start a measurement?
A. By stepping on the platform and selecting desired measurements.
Q. What payment methods are supported?
A. Coins, barcode card, or fingerprint reader (if available).
Q. What happens if the user doesn’t step on the platform in time?
A. The cycle is canceled and the inserted amount is lost.
Q. Can users receive results in their preferred language?
A. Yes, users can select a language for voice messages and printed tickets.
Digital Photo Frame
Q. What is the purpose of the photo frame?
A. To display media during standby; includes demo content and supports custom videos/photos.
Q. How do I update the photo frame content?
A. Replace or update the USB memory stick located behind the frame.
Q. What formats are supported for media?
A. Photos: JPEG; Audio: MP3/WMA; Video: MPEG1/2/4, AVI, M-JPEG.
Q. How should the media be formatted?
A. Rotate content 90º to the right for proper display.
Q. Where is the remote control located?
A. Behind the printer cover with the user manual.
Safety and Limitations
Q. What is the maximum weight the unit can measure?
A. Standard: 150 kg; Optional: up to 220 kg if configured.
Q. What is the height measurement range?
A. Up to 200 cm.
Q. What are the wrist size limits for the cuff?
A. Between 12 and 20 cm in diameter.
Q. What are safety precautions during use?
A. Place on a flat surface, avoid tilting, keep away from heat and moisture, and do not use outdoors.
Q. What affects measurement accuracy?
A. Movement, improper posture, recent food intake, or cold fingers.
Maintenance
Q. How should the unit be cleaned? A. Use soft, non-acidic products. Clean the cuff with a cloth and neutral soap. Q. Can I clean the photo frame screen with paper? A. No, use a damp cloth and avoid pressure or abrasive materials.
Emotion Recognition Camera (EMC)
General Overview
Q. What is the EMC?
A. A compact, low-power microcontroller board designed for machine vision tasks, including emotion recognition using computer vision.
Q. What makes it suitable for emotion recognition?
A. It supports high-resolution image capture and runs Python-based models, making it ideal for deploying lightweight emotion recognition models.
Emotion Recognition Use Case
Q. What emotions can be detected?
A. Neutral, happy, sad, surprise, and anger.
Q. What input does the emotion model require?
A. A cropped image of a human face, typically 64x64 pixels in RGB format.
Q. How is inference performed on the EMC?
A. Using Python scripts via MicroPython and IR models.
Q. Is the model optimized for edge devices?
A. Yes, models are designed for efficient inference on low-power devices like the EMC.
Q. How is emotion recognition used in mental health?
A. Emotion recognition enables the monitoring of emotional states over time, supporting the early detection of mood disorders, stress, or behavioural changes in mental health applications.
Q. What emotions can be detected?
A. Neutral, happy, sad, surprise, and anger.
Q. What input does the emotion model require?
A. A cropped image of a human face, typically 64x64 pixels in RGB format.
Q. How is inference performed on the EMC?
A. Using Python scripts via MicroPython and IR models.
Q. Is the model optimized for edge devices?
A. Yes, models are designed for efficient inference on low-power devices like the EMC.
Q. How is emotion recognition used in mental health?
A. Emotion recognition enables the monitoring of emotional states over time, supporting the early detection of mood disorders, stress, or behavioural changes in mental health applications.
Data and Privacy
Q. How is user data handled during emotion recognition?
A. All image processing and inference occur locally on the device. No raw images are stored or transmitted.
Q. Is any personal data retained?
A. No. Facial image data is processed at the edge and deleted within 5 seconds after inference.
Q. What data is used after inference?
A. Only anonymized metadata (e.g., emotion classification result and timestamp) is retained or transmitted if needed.
Q. Is this approach compliant with privacy standards?
A. Yes, edge processing and immediate deletion of raw data align with privacy-by-design principles and reduce data exposure risks.
Q. How is user data handled during emotion recognition?
A. All image processing and inference occur locally on the device. No raw images are stored or transmitted.
Q. Is any personal data retained?
A. No. Facial image data is processed at the edge and deleted within 5 seconds after inference.
Q. What data is used after inference?
A. Only anonymized metadata (e.g., emotion classification result and timestamp) is retained or transmitted if needed.
Q. Is this approach compliant with privacy standards?
A. Yes, edge processing and immediate deletion of raw data align with privacy-by-design principles and reduce data exposure risks.
Hardware Features
Q. What camera sensor does it use?
A. OV5640 5MP sensor for high-quality image capture.
Q. How much memory does it have?
A. 32MB SDRAM and 32MB Flash, suitable for running lightweight models.
Q. Are the headers pre-soldered?
A. No, headers are not pre-soldered.
Q. What camera sensor does it use?
A. OV5640 5MP sensor for high-quality image capture.
Q. How much memory does it have?
A. 32MB SDRAM and 32MB Flash, suitable for running lightweight models.
Q. Are the headers pre-soldered?
A. No, headers are not pre-soldered.
Software & Programming
Q. What OS does it run?
A. MicroPython.
Q. Can I control 1/O pins with Python?
A. Yes, full control is available via Python scripts. Connectivity & Expansion
Q. Can it be used with shields or extensions?
A. Yes, supports various EMC shields for networking, motor control, and more. Power & Performance
Q. Is it suitable for real-time applications?
A. Yes, optimized for low-latency machine vision tasks including emotion recognition.
Q. How does it compare to the EMC?
A. The EMC has more memory and supports higher resolution imaging.Software & Programming
Q. What OS does it run?
A. MicroPython.
Q. Can I control 1/O pins with Python?
A. Yes, full control is available via Python scripts. Connectivity & Expansion
Q. Can it be used with shields or extensions?
A. Yes, supports various EMC shields for networking, motor control, and more. Power & Performance
Q. Is it suitable for real-time applications?
A. Yes, optimized for low-latency machine vision tasks including emotion recognition.
Q. How does it compare to the EMC?
A. The EMC has more memory and supports higher resolution imaging.
Other Topics
Autonomous Care Unit (ACU™)
Differential Diagnostics™
Interactive Tutorials & Video Guides
Documentation
Regulatory & Compliance
Data Privacy & Security
